Monday, October 24, 2011
The End...for now
Wednesday, October 12, 2011
Team Building and Collaboration
Wednesday, October 5, 2011
Nonviolent Communication
This week we needed to think about any disagreements, or conflicts, you have recently experienced or are currently experiencing at work with a supervisor or colleague, or someone in your personal life. Share at least two strategies you have learned about that might help you manage or resolve the conflict more productively, and why these strategies might be effective.
For example, could you suggest a compromise? Could you look for a broader range of solutions to your disagreement? Could you use some of the principles of nonviolent communication or the 3 R's to better help you resolve this conflict.
As a PTA board member for my daughters school I am always approached by teachers and parents who offer suggestions or their opinions. I was approached recently by a teacher who demanded that her class be in charge of the concession stand for the fall festival happening in the coming weeks. At the time of the disagreement I went back and forth with her on why it wouldn't be fair for her class to take the entire stand over and other issues which she was aware of. Thinking back on what happen and what we've been studying regarding non-violent communication I can think of many ways I could have resolved the issue before it began.
My Strategies
1. I could have listened more rather than trying to determine an immediate resolution and arguing back and forth about the problem. Perhaps if I would have actually stepped back and tried to internalize the problem and frustration the teacher was feeling I would have had a better end result.
2. I could have provided a compromise rather than just saying no. I could have asked the teacher to list out her plans and explain that I would meet with the board regarding the matter. I think pulling from the 3 r's of respect, reciprocate and resolve I could have done better at reciprocating the information the teacher was trying to give in addition to being better at resolving the issue.
Sunday, October 2, 2011
Who Am I As A Communicator?
For the blog this week, we were asked to think about the similarities and differences between how we evaluated ourselves as a communicator and how others evaluated us.
My evaluation of myself reflects exactly how I see myself. My listening style is reflective of being a people-oriented person who listens and cares. My verbal aggressiveness score reflected that of being a good balance between both viewpoints and my communication score was also listed in the moderate area. I see myself pretty neutral all the time. I am the one who stays in the midpoint during discussions and arguments. I have always thought of myself as more of a peacemaker. However, these quizzes show and reflect exactly who I am.
For this assignment, my husband and my assistant of 3 years evaluated me. Both my husband and assistant evaluated my listening style as people-oriented. They weren’t surprised from that score and neither was I. My assistant scored my communication anxiety also as moderate as I did myself, however I was surprised to see that my husbands answers placed me in the elevated area. I usually don’t find myself unsure in many communication situations so I’m unsure as to why this score was reflected. The verbal aggressiveness score was in the moderate box from all of us. I was happy to see that I am reflected as having a good balance between respect and consideration.
Through this weeks assignment I gained great insight and perception. I’ve learned a lot about how I perceive others and how my assumptions about others affect many of the relationships I have with others. I have realized that I do a lot of assuming prior to actually knowing a person – it may not be a stereotype but it is still an assumption, which isn’t something I should do. I’ve also learned how others reflect me. Although my husband and I live together his score of me didn’t reflect my exact score, however my assistant who has been working with me for 3 years could verbal give examples of each score and how it pertains to me.